ROKAY
School Medicaid Services
Consulting, research, training and practical expertise for organizations involved in School Medicaid.
EXPERIENCE ACROSS THE SCHOOL MEDICAID FIELD
School Medicaid Expertise Put to Work
For decades, Rokay has worked with organizations across the School Medicaid community to address complex program, policy and operational challenges. Our experience includes engagements with school districts, state Medicaid and education agencies, School Medicaid billing organizations and other organizations involved in the administration and delivery of School Medicaid programs.
That breadth of experience provides a perspective that is difficult to gain from working within only one part of the program. We understand how decisions made at the federal and state levels affect billing organizations, school districts and service providers, and how the realities of program implementation can inform better policy, processes and practices.
SCHOOL DISTRICTS
Program operations, compliance, reimbursement and improvement
STATE AGENCIES
Program design, research, policy and implementation
BILLING ORGANIZATIONS
Strategy, services, technology and customer relationships
LET'S TALK
Have a School Medicaid Challenge?
Whether you need one of the services described here or have a different School Medicaid challenge, Rokay can help. Tell us what you're working on and let's talk about how we can help.
PROGRAM EVALUATION
Program Assessment & Improvement
School Medicaid programs evolve over time. Changes in regulations, staffing, technology and program requirements can leave even well established programs with outdated processes, inefficiencies and missed opportunities. Rokay brings an independent perspective and experience from programs across the country to help organizations understand what is working, what is not and where improvements can be made.
COMPLIANCE
Compliance & Audit Readiness
School Medicaid programs operate within a complex framework of federal and state requirements. Rokay helps organizations evaluate their policies, documentation and operational practices, identify potential areas of risk and strengthen the processes needed to support compliant, defensible programs.
Could you defend your School Medicaid program if it were audited tomorrow?
DOCUMENTATION
Are services, claims and other program activities adequately supported?
PROCESSES
Do day to day practices reflect program requirements and established procedures?
CONTROLS
Can potential problems be identified, corrected and documented?
RESEARCH & ANALYSIS
Research, Policy & Data Analysis
School Medicaid questions often require information from multiple sources and a clear understanding of how policy translates into practice. Rokay conducts targeted research and analysis to help organizations understand requirements, evaluate alternatives, compare approaches and use program data to make informed decisions.
POLICY RESEARCH
Federal and state requirements, guidance and policy developments
PROGRAM RESEARCH
State programs, reimbursement approaches and administrative practices
BENCHMARKING
Comparisons of approaches, practices and program models across states
DATA ANALYSIS
Claims, services, participation, reimbursement and program performance
BILLING & VENDORS
Billing & Vendor Advisory
Billing relationships, technology and service models can have a significant impact on how effectively a School Medicaid program operates. Rokay brings an independent School Medicaid perspective to help school districts evaluate billing partners and services, while also helping billing organizations assess their offerings, operations and opportunities for improvement.
SCHOOL DISTRICTS
Billing Partner Evaluation
Identify needs and evaluate potential billing partners
Services & Technology
Assess capabilities, reporting, technology and support
Existing Relationships
Evaluate whether current services are meeting program needs
BILLING ORGANIZATIONS
Service Strategy
Evaluate services, processes and opportunities for improvement
Customer Experience
Strengthen support, communication and client relationships
Technology & Tools
Assess usability, capabilities and competitiveness
Market Research
Research states, programs, competitors and market opportunities
EDUCATION & TRAINING
Training & Professional Development
School Medicaid education is most effective when it reflects the audience, the program and the challenges people encounter in their actual work. Rokay develops and delivers practical learning opportunities ranging from School Medicaid fundamentals to advanced topics involving policy, compliance, reimbursement and program administration.
LEARNING FORMATS
Workshops • Webinars • Customized Training • Conference Presentations
AUDIENCES
School Districts • State Agencies • Billing Organizations • Service Providers • Professional Associations
HOW CAN ROKAY HELP?
Have a School Medicaid Challenge?
School Medicaid projects do not always fit neatly into a predefined category. Whether you need one of the services described above or have a different challenge, question or project in mind, let's talk about how Rokay's experience can help.